Terms and Conditions
Mach 5 Inc.
Last updated: June 9, 2026
These Terms and Conditions ("Terms") govern your use of the Mach 5 Inc. ("Mach 5," "we," "us," or "our") website and your communications with us, including our SMS/text messaging program. By using our website or communicating with us, you agree to these Terms.
SMS/Text Messaging Program Terms
Program Name: Mach 5 Customer Care Messaging
Program Description: Mach 5 sends customer care and account notification text messages, including appointment confirmations and reminders, follow-ups to missed phone calls, and conversational replies to inbound customer questions about our services.
Opt-In: You consent to receive text messages from Mach 5 when you (1) call our business line and provide your phone number, or (2) submit a contact or quote request form on our website that includes your phone number and a consent disclosure.
Message Frequency: Message frequency varies.
Message and Data Rates: Message and data rates may apply.
Opt-Out: You can cancel the SMS service at any time. Reply STOP to any message and you will no longer receive SMS messages from us. After you send STOP, we may send you a final message confirming you have been unsubscribed.
Help: If you are experiencing issues with the messaging program, reply HELP to any message for assistance, or contact us at info@mach5agent.com or (952) 900-4232.
Carriers: Carriers are not liable for delayed or undelivered messages.
Use of Our Website and Services
You agree to use our website and services only for lawful purposes. You may not use our website in any way that could damage, disable, or impair our services or interfere with any other party's use.
AI Assistant
Calls and text conversations with our business line may be handled by an AI assistant. Communications may be recorded and summarized for quality and service purposes, as described in our Privacy Policy.
Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Mach 5 Inc. and protected by applicable intellectual property laws.
Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, express or implied.
Limitation of Liability
To the fullest extent permitted by law, Mach 5 Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or services.
Privacy
Your use of our website and communications with us are also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
Contact Us
Mach 5 Inc.
Email: info@mach5agent.com
Phone: (952) 900-4232